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Privacy Policy Privacy Policy

At Pty Ltd (ACN 669312190 / ABN 23669312190) we understand that your privacy is important, and we take the responsibility of protecting your personal information very seriously. This privacy policy outlines the types of information we collect, how we use and protect it, and your rights and choices regarding your information.

Collection and Use of Personal Information:
We collect personal information such as name, address, email address, phone number, and medical information. This information is used to provide our services, to allow healthcare organisations and Kenko to communicate with you about your health, and to improve our platform. We will never sell your personal information to third parties.

Data Security:
We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. All data transmitted to and from our apps is encrypted, and we store your data on secure AWS servers and services that comply with HIPAA regulations. All sensitive data is also further encrypted in our databases at rest &/or is unidentifiable ensuring that any data breach occurence do not expose or link healthcare data with personally identifiable information.

Sharing of Personal Information:
Only authorised Kenko staff and organisations that you are engaged with will have access to your personal and healthcare information.

Your Rights and Choices:
You have the right to access, update, and delete your personal information at any time by contacting us. You may also choose to opt-out of receiving communications from us by changing your preferences in the app settings or request that your healthcare organisation deletes your account and any/all healthcare or personal data that has been obtained during your use of the app. Please note that deleting your information may result in the inability to access certain features of our platform and apps.

Children's Privacy:
Our app is intended for use by adults and is not directed at children. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible if the healthcare organisation has not prior received approval from the child’s parent or guardian.

Changes to this Policy:
We may update this privacy policy from time to time to reflect changes in our practices or in applicable laws. We encourage you to review this policy periodically to stay informed of our privacy practices.

If you have any questions or concerns about our privacy policy, please contact us at
© 2024 Kenko.
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Melbourne, Australia
123 Fitzroy St,
St Kilda VIC 3182